Privacy Policy

Overview

This Privacy Policy explains how ClaudeSEO (“we,” “our,” or “us”) collects, uses, shares, and protects your information when you use https://claudesseo.com/ and any related tools, features, and services (together, the “Service”).

By using the Service, you agree to the practices described here. If you don’t agree, please don’t use the Service.

1. Who We Are

ClaudeSEO is an independent product, and our only official website is https://claudesseo.com/.

We have no connection, affiliation, partnership, or endorsement relationship with https://claude.ai/, Anthropic, or any other website, product, or company that uses a similar or related name. We do not receive, share, or have access to any data you provide to those websites, and they do not receive data you provide to us.

For privacy questions, you can contact us using the details in Section 15.

2. Information We Collect

a) Information you provide to us

• Account details: your name, email address, and password when you register
• Your Content: text, documents, or other material you submit for AI ratio analysis
• Payment information: billing details for paid plans, processed by our payment provider (we don’t store full card numbers)
• Communications: messages you send us through contact forms, email, or support requests

b) Information collected automatically

• Device and browser data: IP address, browser type, operating system, device type, and language settings
• Usage data: pages visited, features used, time spent, referring pages, and actions taken on the Service
• Cookies and similar technologies: described in Section 7

c) Information from third parties

If you sign up or log in through a third-party service (such as Google), we may receive basic profile information such as your name and email address, depending on your settings with that provider.

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service, including analyzing Your Content and generating results
• Create and manage your account
• Process payments and manage subscriptions
• Respond to your questions and provide customer support
• Send service-related messages, such as account notices, security alerts, and policy updates
• Send marketing emails, only where you’ve opted in or where permitted by law (you can unsubscribe anytime)
• Monitor, analyze, and improve the performance, security, and usability of the Service
• Detect, prevent, and address fraud, abuse, and technical issues
• Comply with legal obligations

4. How We Handle Your Content

We know the text you submit may be unpublished, confidential, or commercially sensitive, so here is how we treat it:

• We use Your Content only to provide the Service to you, meaning to analyze it and return your results.
• We do not publish Your Content or make it publicly available.
• We do not sell Your Content to third parties.
• [Choose one and confirm it matches your actual practice: “We do not use Your Content to train AI models.” OR “We may use anonymized and aggregated data from Your Content to improve our detection accuracy.”]
• Where our analysis relies on third-party processing providers, they are permitted to process Your Content only on our behalf and under confidentiality and data protection obligations.
• [Insert retention practice, e.g., “Submitted text is deleted automatically within [X] days” OR “Submitted text is stored in your account history until you delete it.”]

Please avoid submitting highly sensitive personal information (such as financial account numbers, government ID numbers, or health records) through the Service.

5. Legal Bases for Processing (EEA, UK, and Similar Regions)

If you are in the European Economic Area, the United Kingdom, or a region with similar laws, we process your personal data on these legal bases:

• Contract: to provide the Service you’ve requested and manage your account
• Legitimate interests: to secure, maintain, and improve the Service, prevent abuse, and communicate with you about it, where these interests aren’t overridden by your rights
• Consent: for optional activities such as non-essential cookies and marketing emails, which you can withdraw at any time
• Legal obligation: to comply with tax, accounting, and other legal requirements

6. How We Share Your Information

We do not sell your personal information. We share it only in these limited situations:

• Service providers: trusted companies that help us operate the Service, such as hosting, cloud storage, analytics, email delivery, customer support, and payment processing. They may access your information only as needed to perform their services for us.
• Legal and safety reasons: where required by law, court order, or government request, or to protect the rights, property, or safety of our users, the public, or ourselves.
• Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred. We’ll notify you before it becomes subject to a different privacy policy.
• With your consent: in any other case where you’ve explicitly agreed.

We may also share aggregated or anonymized data that cannot reasonably identify you.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to keep the Service working and understand how it’s used. These include:

• Essential cookies: needed for login, security, and core functionality
• Analytics cookies: help us understand traffic and usage patterns (for example, through [Google Analytics or your analytics provider])
• Preference cookies: remember your settings
• [Advertising or marketing cookies: include only if you use them]

You can control cookies through your browser settings or our cookie banner, where available. Blocking some cookies may affect how the Service works. Where required by law, we’ll ask for your consent before setting non-essential cookies.

8. Data Retention

We keep personal information only as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements.

• Account information: kept while your account is active and for a reasonable period afterward
• Your Content: kept according to the practice described in Section 4
• Payment records: kept as required by tax and accounting laws
• Support communications: kept for as long as needed to resolve your request and handle follow-ups

When information is no longer needed, we delete or anonymize it.

9. Data Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS), access controls, and secure hosting. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your password confidential.

If a data breach affects your personal information, we’ll notify you and the relevant authorities as required by law.

10. International Data Transfers

We and our service providers may process and store your information in countries other than your own, including countries whose data protection laws may differ from yours. Where required, we use appropriate safeguards for these transfers, such as Standard Contractual Clauses or equivalent mechanisms.

11. Your Privacy Rights

Depending on where you live, you may have some or all of these rights:

• Access: request a copy of the personal information we hold about you
• Correction: ask us to fix inaccurate or incomplete information
• Deletion: ask us to delete your personal information
• Restriction or objection: ask us to limit or stop certain processing
• Portability: receive your data in a portable format
• Withdraw consent: at any time, where we rely on your consent
• Opt out of marketing: use the unsubscribe link in any email or contact us
• Complain: lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at [your email address]. We may need to verify your identity before responding, and we’ll reply within the time required by applicable law (generally within 30 days).

Additional information for California residents (CCPA/CPRA). We do not sell or share your personal information for cross-context behavioral advertising [confirm this matches your practice]. California residents may request to know, delete, or correct their personal information, and will not be discriminated against for exercising these rights.

12. Children’s Privacy

The Service is not directed to children under 16 (or the applicable age of digital consent in your country). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we’ll delete it promptly.

13. Third-Party Links and Services

The Service may contain links to third-party websites or integrate with third-party tools. This Privacy Policy does not apply to them, and we aren’t responsible for their privacy practices. We encourage you to read their policies before sharing any information.

This includes any website with a name similar to ours. If a site isn’t linked from https://claudesseo.com/, it isn’t operated by us.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we’ll update the “Last Updated” date and, where appropriate, notify you by email or through the Service. We encourage you to review this page periodically. Continuing to use the Service after changes take effect means you accept the updated policy.

15. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or want to confirm that a message genuinely comes from us, please contact:

Claude SEO
Official Website: https://claudesseo.com/